Our Services

Customer Service

Our driving force delivers superior service to convenience stores, superette, tobacco shops, liquor stores, and other specialty retailers. Our driving force is more than just delivery people. They are knowledgeable and courteous professionals. At Master Distributors, we know that customer service is vital to your success. Our service vision focuses on your needs. Our sales force is available to you in your store, on your schedule. They offer merchandising expertise, easy-to-use programs and strategies for success.

We have dedicated ourselves to:

  • Competitive pricing without sacrificing service or product selection
  • Developing well-trained customer service teams
  • Consistent quality of goods and service as well as the latest technology systems
  • Listening to you, our customer

Retail Services

  • Midwest’s largest selection of Tobacco and Cigarette products
  • Shelf Sense Plan-o-grams and merchandising service
  • Category management, sales reports and velocity reports
  • Monthly promotions with free signage - WAM and The Edge Program
  • WAM retail accrual program
  • Custom price books, retail pricing strategies
  • Novelty and Smoking Accessories

Vendor Services

Vendors click here for information regarding advertising in our monthly marketing guide.

Strategies and Support

Our core beliefs and values do not change. However, our strategies in an ever-changing marketplace must be flexible enough to address the evolving needs and goals of our customers. We take pride in exceeding our customer’s expectations. We know that we enhance our reputation by building your reputation. We want to be your partner now and in the future.

  • Active members of IPCA, AWMA, NACS, IABR, and M-PACT
  • Full line supplier including candy, grocery, value line and seasonal products
  • Superior delivery of goods and services
  • Annual Trade Show with over 100 participating manufacturer’s representatives
  • Warehouse-delivered snack program
  • Novelty programs
  • Complete Foodservice programs
  • Advertising department for all your printing needs
  • We staff software developers and continually use Microsoft Products to deliver custom solutions to our customers, vendors, and partners